Which module should be used to start a virtual encounter in Epic ASAP?

Which module should be used to start a virtual encounter in Epic ASAP?

• A. Scheduling/encounter module.
• B. Billing module.
• C. Imaging module.
• D. Patient portal.

Answer: (A)

Initiating a virtual encounter is handled through the scheduling/encounter module because this is where visits are created and managed. In Epic ASAP, the encounter record ties together the patient, provider, date/time, and visit type, and it’s from this workflow that a telehealth or virtual visit is launched. The video session, associated orders, documentation, and billing can all be linked to that encounter as it’s the central point of the visit process. The other options don’t start the encounter: the billing module handles charges and claims after a visit, imaging is focused on radiology orders and image results, and the patient portal provides patient access and messaging but doesn’t initiate the actual encounter.

Initiating a virtual encounter is handled through the scheduling/encounter module because this is where visits are created and managed. In Epic ASAP, the encounter record ties together the patient, provider, date/time, and visit type, and it’s from this workflow that a telehealth or virtual visit is launched. The video session, associated orders, documentation, and billing can all be linked to that encounter as it’s the central point of the visit process.

The other options don’t start the encounter: the billing module handles charges and claims after a visit, imaging is focused on radiology orders and image results, and the patient portal provides patient access and messaging but doesn’t initiate the actual encounter.